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Terms & Conditions

Taupo Tourism Holdings Online Terms and Conditions of Sale

Please read these Terms and Conditions carefully before using the on-line shopping facility.

By using any of the sites controlled by Taupo Tourism Holdings - Taupo Bungy, Taupo Cliffhanger and Gravity Canyon you are agreeing to be bound by the following terms and conditions. If you choose not to be bound by the terms and conditions, Taupo Tourism Holdings does not grant you the right to use the Site and you must not use this Site.

Taupo Tourism Holdings may vary these Terms and Conditions at any time. Any variations become effective on posting. By making a purchase through this Site after the terms and conditions have been varied, you agree to be bound by the variation.

General Terms and Conditions:

1. There are no refunds, exchanges or cancellations once the booking is complete except in accordance with applicable laws in the region of purchase.

2. The on-line purchasing facility contains price information. The price advertised may not be the same price charged to the credit card account due to exchange rate fluctuations. This means that because Taupo Tourism Holdings are based in New Zealand, your purchase is converted to New Zealand dollars, at the exchange rate on the day it is processed. So if you purchase on this website, you will always be charged the equivalent in New Zealand dollars at the bank exchange rate of the day.

3. Participation may be refused if a customer does not retain correct booking code information or cannot produce proof of purchase or appropriate identification.

4. Prices may vary on-line to advertised prices elsewhere.

5. If you are making a purchase for a child (voucher or online booking) then you must ensure the child is aged between 10 - 15 years. Anyone aged 16 years or older requires an adult ticket. If upon registration, it is found the person redeeming the child voucher is in fact over 16 years old, then the difference in price will need to be paid directly or voucher could be cancelled.

Additional terms applicable to sales through this Site:
1. GST will apply to all goods and services supplied through this Site. Prices in this Site include GST where applicable.
2. Where concessions are applicable, suitable and valid identification must be provided for collection.